chashi36
12 days ago
Problem Report

1) What's your issue encountering?

my game ping is not reducing.when i purchased mudfish and logged in for the first time it was working now the 2nd day the basic mode (selected node same as 1st day setting) now working



2) How could it be reproducible?




Download the report

  • weongyo (Forums Admin)
    10 days ago

    Could you please confirm that it's also same with Full VPN mode enabled?

    If it works fine with Full VPN mode enabled, it means there's something a problem in the game item of Mudfish.

    For that case, I need to collect some game packets using Packet Capture with Mudfish.

  • chashi36
    10 days ago

    i checked.Full vpn Mode works just fine.and also do you guys have real time customer service ?

  • jmham (Forums Admin)
    9 days ago

    We apologize, but we don't offer real-time customer service.

    If you need assistance, please contact us through our 1:1 private support and we will respond.

  • chashi36
    9 days ago

    Hello again .

    i tried FULL VPN it works .also searched for how to collect game packet using Packet Capture with Mudfish. method but the pictures /image there are may be old or new .they dont match with mine .help me